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Amazon's Social Monitoring Strategy: Fake Profiles, Bots, and Anti-Union Trolls

     Amazon has consistently been in the news for having terrible workers' conditions in their facilities, but their latest strategy to fight this image is very strange. Fake accounts on Twitter claiming to be Amazon workers and praising Amazon's working conditions have gained a lot of attention this past week. These accounts all have similar handles, like "@ AmazonFCGary ", touting anti-union sentiments and pro-Amazon workers' conditions. According to the BBC, " Twitter has now suspended many of the accounts, and Amazon has confirmed at least one is fake. Most of the accounts were made just a few days ago, often with only a few tweets, all related to Amazon. " The BBC states that " votes are currently being counted in Alabama to decide whether Amazon warehouse workers will form a union, " and this may be some sort of strategy to influence how the public will view unionization of the Amazon workforce.      In Chapter 5 of Karen J. Freberg'...
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Oklahoma Christian University and Ethical Social Media Posting Amid Covid-19

     Oklahoma Christian University, through its various social media accounts on platforms such as Instagram and Facebook, has noticeably labeled any photographic imagery taken before the pandemic that accompanies new posts with "(📸 pre-COVID19 )." Since these photographs were taken before the pandemic, there are obviously no masks or instances of social distancing. By labeling photos this way, Oklahoma Christian University may be trying to make sure posts don't receive unnecessary negative attention.     Labeling new posts that use older photographs with "(📸 pre-COVID19)" is a quick and concise way to both inform the viewer that the image was taken before the pandemic, and also avoid the post receiving unnecessary negative attention. Since these photos were taken before the pandemic, they obviously do not follow proper Covid-19 prevention guidelines such as wearing a mask and standing six feet apart. In cases like promoting the school's basketball team...
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